REFUNDS & CANCELATIONS
We want everyone to have a beach bonfire and the best possible experience with us. Due to the nature of outdoor events, we cannot refund based on weather conditions. If weather forecast isn't permitting, we will gladly move your reservation to another day with a $125 new permit fee plus any additional permitting fees that may apply if moved at least 1 day before your originally scheduled bonfire. Requesting to move the beach bonfire must be done 1 day before the originally scheduled bonfire and is subject to availability. Should you decide to cancel, a refund minus the deposit will only be given if canceled 2 days before your bonfire. If you want to move your bonfire to a later or earlier time to adjust for rain, we are happy to accommodate if done before noon. Our team is equipped to wait the rain out and continue with your reservation. You are welcome to meet the attendant at the access and wait together, or connect through our text service. Simply reply to the text we sent to your earlier in the day confirming your bonfire reservation. If there is a delay in your start time, we will reach out to let you know. Please contact us with any questions or concerns. We are happy to help and be as flexible as we can.
Turtle nests may pop up during the nesting season, May - October. Should a turtle nest block your beach bonfire use, we will move your beach bonfire to the next available beach access with a $125 temporary beach bonfire permit fee and any additional permitting fees that may apply. The county might allow us to move the permit without fees and if so, we won't charge any additional fees to move. If you do not pick a new access, we will pick the next available and update your reservation. Moving due to turtle nests does not grant a refund.
Should you have to cancel your beach bonfire reservation, please let us know as soon as possible or at least by 2 business days prior to your beach bonfire reservation by calling our office 850-733-0302 or emailing firstname.lastname@example.org. All standard bonfires include $175 deposit and event (including bonfire with 30+) deposits are 50% or more based on permitting costs. Bonfires are paid in full at time of booking. Events, require 50% (or more) deposit and balance is paid 2 weeks prior to event. If you decide to cancel a refund will be granted minus the deposit. Cancelations must be done 2 days before your bonfire to be eligible for a refund. Refunds are not granted on the same day as your bonfire. Full refunds are not issued. All refunds have a $50 cancelation fee. This fee is included in the deposit.
Private accesses are subject to all county regulations. including distance from dunes. All flames including fire pit and tiki torches must be 50 feet from the dunes. If our attendant arrives to set up and the beach does not have space available to meet county regulations, we will not be able to set up the bonfire on the private beach. If this happens, we will be able to go to the next available public beach access pending permit availability. A new permit fee of $125 will apply to move to the next available beach access. If permits are not available, or you do not wish to continue with the bonfire, a 50% refund will be issued.
Any bonfire with a special event permit OR including our event equipment will be subject to a 50% (or more if additional permitting fees apply) non-refundable deposit. When reading any of the above policies, please note, all apply to events but the event deposit is not the same as the standard bonfire deposit. If you have any questions, please let us know.
30ABLAZE POLICIES ARE SUBJECT TO CHANGE.